Cascade signal study Salem, Oregon · Pacific Northwest
00:00:00 PT ObsidianNW LLC · Systems studio
01 / 04Signal from the ridge

Technical systems
built to hold up.

ObsidianNW builds the public site people see and the technical foundation they rely on: portals, apps, cloud infrastructure, security, monitoring, communications, and practical support after launch.

02 / 04The surface is not the system

Signal
from the ridge.

A beautiful homepage matters. So do access, data, search, forms, alerts, backups, integrations, and the quiet pieces that decide whether the thing still works six months later.

03 / 04One coherent build path

A single
technical surface.

Websites, portals, mobile apps, cloud systems, security, monitoring, communications, and support should feel like one connected product, not a pile of disconnected vendors.

0Core capabilities
0Systems built
0Delivery phases
0Accountable team
01
Websites
Public · Marketing
02
Portals
Members · Internal
03
Mobile
iOS · Android
04
Cloud
Infra · Pipelines
05
Security
Identity · Audit
06
Monitoring
Telemetry · Alerts
07
Integrations
Comms · Workflow
08
Support
Plans · On-call
Scroll
02 — Capability map

The front door
and the machinery behind it.

The site is the visible part. The work underneath is where projects succeed: identity, content, data, forms, communications, monitoring, security, and a plan for what happens after launch.

Front door
Public
0
Website, content, search, analyticsVisible layer
Systems built
Proven
0+
Websites, apps, automations, infrastructureExperience across real projects
Trust layer
Care
0
Access, security, backups, monitoring, supportMaintained layer
Ownership model
Clear
0
One roadmap, one implementation pathNo vendor maze
Example build trail   ·   how a project becomes a system
03 — What we build

The durable foundations
beneath modern software.

The work is intentionally broad because real organizations do not need one more isolated tool. They need the visible experience, the internal workflow, and the operating plan to fit together.

01

Public websites

Public websites that carry the first impression, answer the obvious questions, load quickly, and let a non-engineer publish without breaking the design.

Next.jsAstroCMS
02

Family, community,
and member portals

Account-based portals for families, members, clients, and staff. The useful stuff: registrations, directories, forms, payments, documents, messages, and status updates.

AuthPostgresStripe
03

iOS and Android apps

Mobile applications for staff, members, or the public when the work needs to happen away from a desk. Push notifications, offline use, background tasks, and store submission included.

React NativeSwiftKotlin
04

Internal tools

Admin consoles, operations dashboards, and back-office workflows for the work your team does every day. Less theater than enterprise software, more structure than another spreadsheet.

DashboardsRBACAudit logs
05

Cloud systems

Cloud foundations with clean environments, deployment pipelines, secrets, backups, permissions, and enough documentation that the system can be understood later.

CloudCI/CDDocs
06

Cybersecurity

Identity, access, encryption, audit logging, dependency hygiene, and response planning. Quiet, deliberate work that matters most when something goes wrong.

IdentityAuditHardening
07

Monitoring and error reporting

Error reporting, uptime checks, performance signals, and form-flow checks so a broken experience is visible before it turns into a week of missed leads.

ErrorsUptimeAlerts
08

Email and text
communication systems

Transactional email, SMS, newsletters, and notifications with clean templates, opt-in handling, deliverability, and the infrastructure behind it.

EmailSMSTemplates
09

AI-assisted chat
with translation

AI-assisted chat that answers from approved content, routes people to staff when needed, and supports multilingual communities with translation built in.

SearchGuardrailsTranslation
10

Marketing email automation

Email sequences, audience lists, reminders, and follow-ups connected to real user activity instead of another disconnected marketing spreadsheet.

ListsJourneysReporting
11

Workflow integrations

The tools your team already uses for scheduling, billing, forms, documents, reporting, and communication connected so data moves once and lands where it belongs.

WebhooksQueuesZapier · Make
04 — How we work

Designed like a site.
Run like a system.

The work stays visible. You see the plan, the prototype, the working build, the security pass, and the support rhythm before launch turns into guesswork.

Phase 01

Discover

We map the audience, content, workflows, risks, and tools already in place. The output is a brief, a system diagram, and a scope that can survive contact with reality.

10 – 14d
Brief · Diagram · Estimate
Phase 02

Design

Editorial design with real content and real states. We design the page, the portal, the empty screen, the error state, the email, and the handoff.

3 – 6w
Systems · Prototypes
Phase 03

Build

Production code, working preview links, and regular demos. The site becomes real early, then keeps getting sharper until launch.

6 – 14w
Code · Tests · Reviews
Phase 04

Secure

Access, encryption, dependency review, logging, backups, and launch checks before real users depend on it.

1 – 2w
Hardening · Launch checks
Phase 05

Support

Monitoring, patches, analytics, backups, content edits, and small improvements on a monthly support plan. The system keeps getting care after launch.

Ongoing
On-call · Retainer
05 — After launch

Built to keep working.
Maintained to stay that way.

Launch is not the finish line. A good system needs monitoring, updates, content support, security patches, reporting, and someone accountable when the form stops sending.

01
Watch24 checks
Monitoring

Uptime checks, form checks, error tracking, and performance signals configured around the parts of the system that matter most.

Uptime · FormsError reports
02
Patch30 day
Security patches

Routine dependency, runtime, and platform updates so the site does not quietly age into a liability.

DependenciesMonthly rhythm
03
Read1 report
Analytics

Plain-English reporting on traffic, search, conversions, and the pages people actually use.

TrafficSearch
04
Recover3 layers
Backups

Database, asset, and configuration backup planning with restore steps documented before anyone needs them.

DatabaseAssets
05
Submit5 flows
Form & flow checks

Contact, signup, payment, upload, and application flows checked like real user journeys, not just page loads.

FormsTransactions
06
Edit4 hrs
Content support

Copy edits, new pages, image swaps, CMS changes, and small layout improvements without turning every request into a new project.

Included hoursMonthly
07
Improve1 focus
Monthly improvements

A standing rhythm for the next worthwhile improvement: speed, accessibility, content, a new section, or a cleanup that makes future work easier.

BacklogRoadmap
08
Trace100%
Error reporting

Browser errors, server exceptions, and failed background jobs captured with enough context to fix the source instead of guessing.

ContextRoot cause
One monthly retainer covers all of it.

One support rhythm, one written summary, and one practical list of what was fixed, watched, changed, and recommended next.

See support plans
06 — Start a project

Send us
the project.

Pacific Northwest systems studio
Studio
Salem, Oregon · Serving the Pacific Northwest
Availability
Discovery calls open · New projects by fit
Engagements
Project builds · Monthly support available